Welcome to Good Flower Farm! We are sharing the following information with you to be sure we’re all on the same page and to cover our legal butts.

If you continue to browse and use this website and shop in our online store, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Good Flower Farm’s relationship with you in relation to this website.

The term ‘Good Flower Farm’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, photographs, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).



This privacy policy tells you how we use personal information collected on our website. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this website only.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our customers. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us via email at: goodflowerfarm [at] gmail [dot] com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

SMS Privacy Policy

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies. 

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:

Good Flower Farm LLC
PO Box 201
Bayfield, WI 54814


This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

SMS Term & Conditions

The Good Flower Farm mobile message service (the "Service") is operated by Good Flower Farm LLC (“Good Flower Farm”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Good Flower Farm’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Good Flower Farm through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Good Flower Farm. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to GoodFlower or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Good Flower Farm mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to GoodFlower or email hello@goodflowerfarm.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy above.



Timeline & Method

All products are made to order in small, carefully-crafted batches.

We currently ship via US Postal Service domestically within 3-5 business days of receiving your order. Often times we ship within 1-2 business days, which is our goal! Please note that this is the time it takes us to process the order and drop at the post office, so this does not include actual transit time once we hand packages over to the USPS. 

Shipping Address

It is solely the customer's responsibility to insure all details pertaining to shipping address are correct and that the address is deliverable at all times. Good Flower Farm will not refund or replace any items delivered successfully to the address provided at checkout.

Missing, Delayed, or Damaged Packages

Once orders are handed over to the shipping carrier, Good Flower Farm bears no responsibility for any missing, delayed, or *damaged packages. We wish we could help out, but at that point, the only information we have is the same as what shows up in the tracking details that customers have access to via their shipping confirmation email.

The US Postal Service is the responsible party at that point, and who you should contact should your package be missing, delayed, or *damaged upon arrival.

Good Flower Farm will not refund or replace any items that have been lost or are unaccounted for by the shipping carrier, or are late or *damaged due to the shipping carrier.

We do recommend waiting a few days or so if your tracking info does show the package as delivered but it has not been, as we have seen many times that the package does end up showing up and this is often an error in tracking details.

If your package is missing or delayed, visit USPS to determine next steps. We have found success in going to your local post office and inquiring with them, with tracking # in hand. Sometimes the package is even at your local post office and it hasn't been sorted yet. If your package shipped via USPS Priority and is missing or arrived damaged, we recommend you file a claim with USPS.

Please note that the holiday season - November-January - is an especially busy time for mail service. Given the pandemic, employee shortages, and a large influx of mail/packages at that time, the USPS tends to have a harder time keeping up with things. We strongly urge you order well in advance of when you hope to receive your package during this season, as delays are not uncommon. Again, we do our best to get packages out extra-fast this time of year, often same day or within 48 hours of ordering. Any delays after that are due to USPS.

*In the event that the damage appears to be due to packaging done by Good Flower Farm - i.e., the outside of the package shows no damage, but a product inside is broken, leaking, or damaged in some other way, please email us with photos at hello [at] goodflowerfarm [dot] com, and we will fully refund or replace any product(s) that have been damaged due to our own error.



Orders placed may be cancelled only within 24 hours of initial order placement. To cancel, please promptly email hello [at] goodflowerfarm [dot] com.

If cancellation email is not received within 24 hours after order is placed, you are not eligible for cancellation and your order will be processed and shipped.




Because of the nature of our products, we cannot accept returns on any items.

However, customer satisfaction is very important to us. If you do have an issue and would like to discuss a potential refund or shop credit, please contact us. 

Please note: We cannot and will not accept returns or exchanges on products purchased from one of our retailers/stockists. You will have to contact the retailer directly to determine whether they will accept a return or exchange.

We only entertain refunds, shop credits, or exchanges when items are purchased directly from Good Flower Farm via our online shop or our retail location in Bayfield, WI.


We sell assorted merchandise like clothing via pre-orders occasionally. If your purchase is a pre-order it will be clearly indicated as such in the product listing. Pre-orders are not eligible for returns or exchanges as we then order stock based on the exact orders placed.


Last updated: Sept. 14, 2023 

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